Terms and Conditions

Mechvision Innovations Private Limited, incorporated under the Companies Act, 2013, having its registered office at 21, Purani Chungi, Ashok Nagar, Jaipur, Rajasthan 302001, operating under the trademarked name "GaadiMech", provides holistic car services including maintenance, repair, etc. The use and access of our website www.gaadimech.com ("Website"), and our mobile applications "GaadiMech - Car Services, Battery & Tyre" ("Applications"), or any products or services in connection with the Application or Website ("Services") shall be governed by these terms and conditions ("Terms"). The Website and Applications are together called the "Platform".

These terms constitute a legally binding and enforceable agreement between GaadiMech ("Company/we/us/our") and its Users ("User/you/your") and govern your use of the Platform to browse and/or avail the Services displayed by us on the Platform. By accessing and using our Services, you agree to be bound by these terms, establishing a contractual relationship between you and the Company. In case you do not agree to the terms, you may not use or access or stop your use or access of our Services. These Terms expressly supersede prior written agreements with you. The Company requests the User to carefully go through these terms & conditions ("Terms and Conditions" or "Terms") prior to accessing the Platform or availing Services (as defined below) using the Platform.

The Company reserves the right, in its sole discretion, to change, modify or amend the Terms for complying with the legal or regulatory framework and for other legitimate business purposes, at any time, and the Company will post the amended Terms at the domain of www.gaadimech.com/terms. It is your responsibility to review the Terms for any changes and you are encouraged to check the Terms frequently. The Company shall not be under an obligation to notify Users of any changes to the Terms and Conditions. If you continue to use the Platform, Content (as defined below) and/or Services after the updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the updated Terms and Conditions. Any reference to Terms and Conditions, made herein shall refer to the latest version of the Terms and Conditions.

No information provided on the Platform shall be considered a substitute for your independent investigation. These Terms are collectively an electronic record in terms of the Indian Contract Act, 1872; the Information Technology Act, 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act, 2000. These Terms are generated by a computer system and do not require any digital or electronic signature.

The Services constitute a technology platform that enables Users to arrange and schedule repair or maintenance services for your car with independent third-party providers. Once you submit a request, we may provide you with a list of possible service providers along with their experience information.

The Company also provides towing service to get your vehicle out of the situation and back on road on a chargeable basis.

You must create an account in order to use some of the features offered by the Platform. Use of any personal information you provide to us during the account creation process is governed by our Privacy Policy available on our app/website. You must keep your password confidential and you are solely responsible for maintaining the confidentiality and security of your account details.

Following sign-up, we will make certain Services available to you free of charge. We reserve the right to add, change or remove Services from our Platform at any time, and may make certain Services chargeable at our discretion.

You must only book a Service if you have a genuine requirement for the work detailed to be performed. You must only post feedback in relation to a service provider if you have availed Service from them.

The Company offers an email as well as phone call based support system along with an online knowledge pool of FAQs. Support contact: contact@gaadimech.com or 8448285289 (Monday-Sunday, 7am-9pm).

The Company shall take the best possible efforts to redress the complaint within 7 days of receipt. Any suggestions by the Company regarding use of Services shall not be construed as a warranty.

Users are prohibited from carrying out illegal activity including: violating Platform integrity/security; transmitting disruptive information; submitting false information; unsolicited communications; using scraping mechanism (spiders, robots); or circumventing security features.

The Company is entitled to disable contravening information and preserve records for 90 days for investigation. In case of non-compliance, we have the right to immediately terminate access or usage rights.

We may disclose User-generated information to affiliates or governmental authorities as permitted by applicable law. You hereby consent to such transfer.

All comments, feedback, reviews, suggestions disclosed to the Company shall remain Company's property. Such disclosure constitutes an assignment to the Company of all worldwide rights and titles. The Company is under no obligation to maintain comments in confidence or pay compensation.

You agree not to publish defamatory remarks against the Company. Violation will make you liable for losses caused. The Company may initiate civil/criminal proceedings to recover damages for illegal defamation.

Responsibility for Accuracy:

You represent and warrant that any information provided is true, accurate and complete. If information is false or obsolete, we may terminate your use of the Platform.

The Company may collect technical data for validation and use information for analytics, trends, and statistics to enhance effectiveness. Subject to laws, the Company may disclose data to law enforcement if directed.

All rights, title and interest in text, graphics, audio, design and look-and-feel of the Platform are the sole property of the Company or its licensors. Content is for personal use only. Alteration for commercial purpose is a violation of intellectual property. No right (express or implied) is granted to you in respect of such Content through your use of the Platform.

Subject to compliance, Company grants a limited, non-exclusive, non-sublicensable, revocable licence to access and use the Applications and content solely in connection with your use of Services. All rights not expressly granted are reserved.

You will not copy, adapt, modify, distribute, license, sell or otherwise exploit the Platform except as expressly permitted. No licenses are granted by implication.